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5 Tips to Help Investors Handle Hoarder House Situations

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In a previous post, I shared about starting an investment space in a hoarding house — sucking cockroaches when my family pulls up the carpet. As the market shifts from short-term sales, REO, and trustee sales, real estate investors are more collaborating with equity sellers. There are many “situations” for sellers and there are reasons why they do not want to go through the standard selling process. It can be speed, it can be cost, it can be family, it can be complicated. During this cycle of the market, hoarding home projects seem to be on the rise.

I recently had the opportunity to interview Dr. Robin Zashio. You probably know her best from her work on an Emmy-nominated television show. Hoarding, She plays herself — portrayed as the most patient and understanding psychologist and anxiety disorder expert. If you’ve never seen a show, it’s seriously worthy of binge.

As investors move from negotiating with banks to negotiating with people, some find the process and required skill sets to be intolerable. Introverted and process-oriented investors love the distressed cycle. You are beating the bank at a price, and it’s not emotional. Working directly with homeowners is a completely different ball game. This is where diplomats and salespeople shine. Sympathy and empathy can be of great help to complex transactions, especially when dealing with individuals and families.

For hoarding homes, I wanted to know more about what’s happening in the background that real estate investors need to understand. Maybe I can shed some light on how to handle these types of transactions better.

What is hoarding?

There is a big difference between being messy and hoarding. Dr. Zashio shared the case of standing at home with a “collector” with a gentleman who collected about 200,000 cans of beer. Collecting and displaying a collection of that volume requires some serious strategies, especially in small homes. As you can imagine, in this case she was crushing them and kneeling in a can. Despite his declared collector’s status, when hoarding invades the space so much that it cannot use the space properly (or live in a healthy environment) as you designed it. , You have entered the hoarding territory. Unfortunately, I’ve found that about 90% of hoarding that is organized or moved to another location returns to the same habit. The statistics are very similar to the statistics of alcoholism. But that doesn’t mean we can’t be a positive part of the story as real estate investors.

Related: Must read before buying a hoarding house

Zasio says hoarding falls into a broad category of obsessive-compulsive disorder. Obsessive-compulsive disorder includes several anxiety disorders, including hoarding disorders. But she says the two are very different. She explains that OCD is better described as being intrusive and having unwanted ideas. For example, someone chops a carrot, looks at a knife, and wonders if he will cut his neck. Next, they emphasize why they have these ideas and whether they get it done. The reaction in that case is to create an action that avoids triggering those thoughts.

Zasio says hoarders have obsessions and obsessions associated with the thrill of trading. Imagine the thrill of finding a great deal and landing with a 98 cent store on a crazy sale. An addictive sense of victory is an obsession. Attachment is constantly looking for great discoveries. Items become more emotional and powerful when they are accompanied by certain memories and emotions. For example, buy an item when you’re with a loved one and give it a moment when you don’t want to forget it. You don’t want to throw it away. It will be sentimental.

The more we process the interview, the more we all find this a little. Understanding this behavior will certainly help us to empathize with what is happening. It may not be rational, but it certainly has a little more relevance.

5 things to keep in mind about hoarding homes

1. Please be careful

Needless to say, you need to be careful in such a house. These homes can cause fire and harm to your health. Dr. Zasio postponed her first interview because she was involved in a project a week ago when her family contacted her because her family landed in the hospital because of the amount of feces in her home. I had to. Despite wearing her protective equipment, Dr. Zashio also got sick at home. Beware of erratic piles, sharp objects (not just floors), and potential health hazards.

2. Do not rationalize

Zasio says making a call is not necessarily a threat from the health sector. Often, it is the family that reaches the end of their wisdom. They are seriously concerned about the health and safety of their loved ones. This process can be very embarrassing and painful for a tired family. It’s also completely painful for those dealing with hoarding issues, forcing them to make life-changing changes that they don’t want. Their point of view is irrational, but you are not a therapist. So don’t try to play depending on the situation.

3. Don’t fake empathy

I know a lot of investors looking Pawn Stars Because they love to see the team negotiate in the store. Someone comes to the heirloom with a very high value and leaves with only a small part of what they wanted, but still a smile.I love Hoarding Because it’s the next level of negotiation. Dr. Zashio may not look like a master negotiator, but I would ask you not. Nice to meet you. Search for the show on YouTube. Dr. Zashio finds her in her best condition when she balances the most sincere form of empathy I have ever seen with a firm hand. This is what drives the client forward in the worst of circumstances.

As real estate investors, we can learn a lot from the show. Zasio and her team work under tight deadlines and high stress. You may also witness a family fighting, or you may witness a disliked client who does not want to change. Avoid false honesty. If you really don’t care about the people involved, put them in the team. It always seems to unleash the situation, which allows the team to move forward. False empathy can come across as patronizing and self-serving, and you can lose your deal.

4. Focus on the future

I once misunderstood that real estate investors would be heroes in this situation, especially when the family contacted you to solve the problem. Of course, when the health department is threatening the Red Tag, we are the savior of the situation. right?

error. Whether you’ve already bought a home or are about to buy one, you’re robbing something valuable (at least for them it’s worth it). There is no chance that they will take more than 25 percent with them. What do you think if someone comes to your house and tells you that you need to get rid of 75 percent of your stuff within a few days?

Zasio says he focuses on verifying the difficulty of the situation, instead of encountering it like a patronizing jerk. He emphasizes the difficulty of the situation. Focus on how to make it as smooth as possible within the allotted time. Ask if you have a family member or a trusted friend to help you. You may go as far as asking if they are looking at an expert who can help them through the process. Most investors will not want to step into this area. However, relying solely on timetables does not produce the expected results.

Related: How to handle hoarding

5. Find your worries

Investors should always look for signs of serious distress, regardless of the situation. Understand that depression and suicidal ideation can be the major side effects of what is happening. If you are worried about having a difficult conversation directly, give your family resources.

Zasio recommends investigating International Obsessive-Compulsive Foundation.. The organization has a database of professionals who are passionate about people with anxiety and hoarding disabilities. Zasio also suggests searching for the “Storage Disorder Task Force” in your area. These are groups of volunteers who may be able to provide some local resources. One of the last unexpected resources is a local professional organizer.

We love the real estate business because we do business in the world of problem solving. Each house is different and has its challenges. In this cycle, we happen to be more focused on people, which is important, so we have a duty to do everything we can and do our best.

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Do you have experience in hoarding homes?

Do you have any tips to mitigate the situation? Share below!

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